GENERIC SHIPPING POLICY TEMPLATE
This document sets out the shipping policy that applies to customers that make a purchase via the plymot website. If you have any questions, please contact our customer service team by mail firstname.lastname@example.org.
Shipping Options & Delivery Costs
You will be asked to select a shipping method at checkout.
Order Processing Time
All orders are processed in 3-5 days for local orders and 14 days for international orders.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.